The New York State Department of Motor Vehicles has launched a redesigned and more user-friendly website.
The redesign has a more intuitive interface with streamlined content to help St. …
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The New York State Department of Motor Vehicles has launched a redesigned and more user-friendly website.
The redesign has a more intuitive interface with streamlined content to help St. Lawrence County residents seamlessly navigate to dozens of online transactions and obtain important information from the DMV.
This change is part of the agency’s ongoing modernization initiative to enhance customer service, to make services more efficient for customers, and to replace DMV’s aging technology.
"We are keenly aware that most New Yorkers interact with DMV, and the best way for us to connect easily is through our website,” said DMV Commissioner Mark J.F. Schroeder. “We revamped the look and feel of our website and upgraded to the latest version of the web platform to make sure our site is stable and easy to use. This update is just one part of the major transformation we are undergoing here at DMV, all with the ultimate goal of helping our valued customers get their business done as quickly and easily as possible.”
Key features of the new website include:
DMV has also begun the process of modernizing its driver and registration systems by replacing 50-plus-year-old computer systems. Over the course of this roughly four-year project, DMV will automate and vastly improve the reliability and efficiency of critical DMV services.