X

North Country residents warned to be wary of winter utility scams

Posted 1/21/20

North Country Sen. Patty Ritchie, R-Heuvelton, is warning St. Lawrence County residents to be wary of winter utility scams. “As temperatures drop, utility bills often rise,” a press release from …

This item is available in full to subscribers.

Please log in to continue

Log in

North Country residents warned to be wary of winter utility scams

Posted

North Country Sen. Patty Ritchie, R-Heuvelton, is warning St. Lawrence County residents to be wary of winter utility scams.

“As temperatures drop, utility bills often rise,” a press release from Sen. Ritchie’s office said. “For many, every penny is critical in ensuring there is gas in the car, food on the table and heat in the home. Unfortunately, during this difficult time for many, there are those who wish to take advantage of others.”

Ritchie said that while the idea of fraud is nothing new, the lengths scammers are going to these days are something we have not seen before.

“National Grid reports there are a growing number of instances where people, either in person or over the phone, will pretend to be utility company employees. These individuals will offer to ‘help’ customers to reduce their bills, directing them to visit malicious internet links, or even tell people they have a past-due balance that needs to be paid off,” the release said.

The company recently released a number of tips and answers to frequently asked questions at www.nationalgridus.com/Our-Company/Scam-Alert to alert customers of possible fraudulent activities and how people can be prepared to notice them.

Here are a few of the things the company asks that people remember to keep from falling victim to a scam.

· Your utility company will not ask for payments by wire transfer or pre-paid card service.

· Your utility company knows your account number, so never offer that information; in fact, you can ask the caller to tell you the last five digits for verification.

· National Grid employees are required to carry a photo ID card and those contracted to work for the company are also required to do the same.

If you believe you are or have been a target of a utility scam, you are asked to call both your utility company and your local Attorney General’s office immediately at 315-523-6080.