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Family Assistance Center to offer support for those who have lost loved ones due to COVID-19

Posted 5/3/20

The American Red Cross is operating a virtual Family Assistance Center to provide comfort and support, information and referrals for New York State families who have lost loved ones to the COVID-19 …

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Family Assistance Center to offer support for those who have lost loved ones due to COVID-19

Posted

The American Red Cross is operating a virtual Family Assistance Center to provide comfort and support, information and referrals for New York State families who have lost loved ones to the COVID-19 coronavirus.

The virtual Family Assistance Center will link families to crisis counselors who will provide emotional and spiritual support, as well as information and referrals to help them navigate the challenging process they might be facing as a result of their loved one’s death.

A team of 30 specially trained Red Cross disaster mental health, disaster spiritual care, and health services volunteers will be available to support families with their emotional and spiritual needs.

The team will provide information and referrals to state and local agencies as well as other community organizations to help families meet their immediate needs.

All Family Assistance Center support will be provided virtually and is completely confidential.

Families who have lost loved ones to COVID-19 can fill out an online intake form, and a Family Assistance Center volunteer will contact them:

English: www.redcross.org/NYSCOVIDFamilySupport

Spanish: www.redcross.org/NYSCOVIDApoyoFamiliar

Those without online capabilities may call 585-957-8187, and a volunteer will assist them with the initial intake process.

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