Claxton-Hepburn Hospital in Ogdensburg earns recognition for cutting costs, maintaining quality
Wednesday, April 25, 2012 - 11:52 am

OGDENSBURG — Claxton-Hepburn Medical Center (CHMC) has been recognized by the Institute for Healthcare Improvement (IHI) for reducing costs while maintaining high quality care.

CHMC’s IHI Impact Team is one of 16 from across the United States, Canada and Europe who attended an IHI conference in Salt Lake City, Utah, this past March. CHMC’s team presented an overview of work at Claxton-Hepburn and noted that working with several small ad hoc teams within CHMC helped to identify and sustain opportunity to save healthcare dollars while not affecting, and in most cases, increasing, attention to patient safety and quality.

Jill Duncan, RN, MS, MPH, director for the IHI noted that, “Recognizing that reducing cost while maintaining quality is a major challenge to healthcare organizations. IHI embarked on a two-year prototyping effort with a small number of diverse organizations to identify best practices for continuously reducing costs while maintaining or improving quality.”

She continued, “Together, we have learned a great deal about building successful collaboration between clinical and financial leaders around this work. New teams are emerging across each organization with innovative approaches to building financial models to describe their savings in a portfolio of projects within each organization. As a group, they aim to reduce operating costs by $38 million and have achieved $11 million in savings to date.”

Shown in the photo, from left, Andrew Impaglia, finance officer from CHMC, Duncan from the IHI, and Jennifer Shaver RN, BSN, clinical informatics analyst and David Ferris, RN, MSHA, FACHE, CNO, VP patient care services, both from Claxton-Hepburn. Missing from photo is Claxton-Hepburn’s Vicki Perrine, BSN, MHA, LNHA, FACHE, COO, vice president of operations.