Time Warner Cable deploys AMBER Alert to cable technicians in St. Lawrence County
Thursday, August 21, 2014 - 2:49 pm

Time Warner Cable, which provides several services to most parts of St. Lawrence County, will have all of its cable technicians receive AMBER Alerts and provide training to be vigilant during an abduction.

The announcement comes on the heels of the abduction of two Amish girls from the Heuvelton area Aug. 13.

The new effort is part of an agreement with the National Center for Missing & Exploited Children (NCMEC), a partner of TWC. Through the TWC Eyes and Ears AMBER Alert initiative, the company becomes one of the country’s largest employers to redistribute AMBER Alerts to its workforce.

“Helping communities where our employees live and work is one of Time Warner Cable’s core values,” said Rob Marcus, Chairman and CEO of Time Warner Cable. “Thanks to the training and technology that our technicians receive as part of our AMBER Alert initiative, we are taking important steps to help the well-being of children in communities we serve every day. I am proud of the role we are playing to protect our children and thank NCMEC for making our participation possible.”

Approximately 200 AMBER Alerts are issued each year by law enforcement agencies for the most serious child abduction cases where the child is believed to be in imminent danger and there is enough descriptive information about the victim and abduction to assist in the recovery of the child. NCMEC redistributes AMBER Alerts, on behalf of the U.S. Department of Justice, to a network of secondary distributers that include companies, businesses or organizations that have the capability to deliver geographically targeted messages.

“The AMBER Alert program is built on the idea that the eyes and ears of many are better than the eyes and ears of few in the search for an abducted child,” said NCMEC president and CEO, John Ryan. “It only takes one person to see the child and help bring them home safely. We are grateful to TWC for making the search party 18,000 people stronger.”

TWC will use its Global Security Operations Center in Charlotte, N.C., to receive alerts from NCMEC and redistribute them real-time to personnel within the alerted area. TWC technicians will perform job duties as normal, except with a heightened sense of alertness. In the event that a child, adult or vehicle fitting the AMBER alert description is spotted, TWC personnel have been trained to immediately contact local law enforcement.