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Attorney General's Office warns St. Lawrence County residents to watch out for snow removal scams

Posted 12/3/14

With snow soon to return in the St. Lawrence County, the state attorney general’s office is warning North Country residents to be wary of accepting low quotes from snow plow contractors during …

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Attorney General's Office warns St. Lawrence County residents to watch out for snow removal scams

Posted

With snow soon to return in the St. Lawrence County, the state attorney general’s office is warning North Country residents to be wary of accepting low quotes from snow plow contractors during winter months.

Attorney General Eric T. Schneiderman issued a consumer alert offering tips for New Yorkers to avoid falling victim to unscrupulous snow removal contractors as winter approaches.

“Snow removal is an essential part of everyday life for many New Yorkers during the winter months, and taking basic precautions now can help ensure quality work and avoid problems later,” Schneiderman said. “As snow begins to fall, consumers should ask important questions of snow removal contractors to ensure they’re getting a quality service from a reputable provider.”

By following several basic tips when hiring a contractor, Schniederman says consumers can help ensure quality work and avoid falling victim to scams.

“Don't accept a quote simply because it's the lowest,” a release from the attorney general says. “If a quote is very low, the contractor may run out of money before the winter season is over or the contractor may not have money to pay for repairs when a vehicle breaks down.”

The release recommends using a contractor that has been in business for a few years or that comes recommended by friends and neighbors.

“The winter season brings out many people who decide to get into the snowplowing business. New businesses may have the best of intentions, but may not have the necessary experience,” the release says. “Check to see if your local government requires snow plow contractors to be licensed. If so, use a contractor who is licensed.”

Among the things consumers should look for is that a contractor has proof of insurance. The attorney general also advises checking for complaints with the Better Business Bureau: www.bbb.org.

“Pay one half of the contract at the beginning of the season, and one half at the end to help ensure that services promised will be provided,” the release says. “Pay by check so you have proof of payment.”

It is important to get a signed contract that has the name, address (do not accept a post office box) and telephone number of the snowplow operator. The contract should spell out how much snow must fall before the operator is required to plow your driveway.

Obtaining proof of identity of the contractor is also important. Ask to see the contractor’s driver's license and copy down the address and identification number.

If consumers feel they have been victimized, they are urged to contact the attorney general's consumer helpline: (800) 771-7755.