POTSDAM – Mandy Simmons, Patient Accounting Representative, has been named Canton-Potsdam Hospital's June Employee of the Month.
Simmons joined the CPH family in February 1998 in the field of patient registration.
She later accepted an opportunity to share her talents with the accounting department as a patient account representative.
Simmons' co-workers refer to her as respectful, considerate and a true role model.
She has a keen understanding of the hospital's billing and insurance process and takes the time to ensure she's answered all of her patient's questions thoroughly and thoughtfully.
"Mandy is gifted employee who excels in her responsibilities," said Karen Edwards, Director of Revenue Cycle. "She is amenable to taking on additional assignments in order to help a co-worker or the hospital as a whole and her abilities to reason and problem solve help her perform to her utmost potential," added Edwards.
Simmons was presented with an arrangement of flowers, Chamber gift certificates, pin, certificate of achievement, and a designated parking space for the month.
Shown in the photo (Front Row:) Karen Edwards, Director of Revenue Cycle; Simmons; Linda Mason, Assistant Director of Patient Accounting; and Carrie Beaulieu, Cash Poster. (Second Row:) Michele Claffie, Patient Representative; Ann Green, Patient Representative; Carol Baldeock, Patient Representative; Melynda Reed, Patient Representative; Janet Root, Patient Representative; Deborah Schoettlin, Patient Representative; and Karen Henninger, Patient Representative. (Back Row:) Richard Jacobs, Chief Financial Officer; David B. Acker, FACHE, President and CEO; Jeanette St. Hilaire, Patient Representative; Rachael Shyne, Patient Representative; Laurie Jerome, Patient Representative; Sara Phelan, Patient Representative; and Tina Robert, Patient Representative.